Terms & Conditions

Welcome to TruKashmir. By using our website and services, you agree to the following terms:

1. General

  • TruKashmir is an Indian retail brand specializing in handcrafted products sourced from artisans across Kashmir.
  • These terms govern all sales, purchases, and use of our website.

2. Products & Pricing

  • All products are handmade, and slight variations in color, texture, or design may occur.
  • Prices are listed in INR and are subject to change without notice.

3. Orders & Payments

  • Orders will be processed only after successful payment.
  • We accept payments through secure payment gateways.

4. Shipping & Delivery

  • We deliver across India and internationally (subject to availability).
  • Delivery timelines may vary based on location and logistics partners.

5. Intellectual Property

  • All content, images, and designs on www.trukashmir.com are the property of TruKashmir.
  • Unauthorized use or reproduction is prohibited.

6. Limitation of Liability

  • TruKashmir shall not be liable for delays, damages, or losses beyond our control.
  • Customers are responsible for providing accurate delivery details.

7. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to Chennai jurisdiction.