We value customer satisfaction and ensure quality in every product.

1. Return Eligibility

  • Products can be returned within 7 days of delivery.
  • Item must be unused, in original packaging, and with proof of purchase.
  • Customized or sale items are non-returnable.

2. Return Process

  • Email us at info@trukashmir.com or call +91 9445878678 with your order details.
  • Our support team will guide you through the return process.
  • Return shipping costs are borne by the customer (unless product is defective/damaged).

3. Refunds

  • Refunds are processed within 7–10 business days after the returned item passes quality checks.
  • Refunds will be credited to the original payment method.

4. Exchanges

  • Exchanges are allowed for defective or damaged products, subject to availability.

📍 Company Details:
TruKashmir
#Five38, Anna Salai, Teynampet,
Chennai, India – 600018
📞 +91 9445878678
📧 info@trukashmir.com