Terms & Conditions
This Website (www.trukashmir.com) is owned, managed and operated
by M/s Glendale International.
By accessing or using our website, you agree to comply with and be bound by the
following terms and conditions ("Terms"). If you do not agree with these Terms,
please refrain from our website.
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Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, please refrain from using our website.
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
You agree not to (a) use the website for unlawful purposes; (b) impersonate any person or entity. (c) engage in any conduct that restricts or inhibits others from using the website.
We may update these Terms from time to time. Any changes will be effective immediately upon posting on the Site. Your continued use of the website after any changes constitutes your acceptance of the new Terms.
General Information
This website is hosted on Shopify Inc, which is an online e-commerce platform that enables us to sell our products online.
If you visit, access or use our website by registering , signing up/in or otherwise, we may obtain information from you or your computer or device, which may include information that can be used to identify and/ or contact you such as : your name, email address, phone number, URL, credit card number, billing address, shipping address, site preferences. We may also receive information that may be provided by your browser or mobile device such as: browser information, IP address, mobile device information, pages accessed, time of visit/ last visit.
You acknowledge that your data (excluding credit card information) may be transmitted unencrypted and may involve (a) transit across various networks; and (b) modifications to meet the technical requirements of different networks or devices for the purpose of executing your Order.
Note: Your credit card information is encrypted.
M/s Glendale International shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or our products.
All content on this website, including text, graphics, logos, and images, is the property of M/s Glendale International or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
These Terms are governed by the laws of India. Any disputes arising from these Terms shall be resolved in the courts of Chennai, India.
Product Information
You can place an order for the products listed on the website.
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current.
The products may have limited quantities. We will keep you informed of the availability and delivery time
Should you wish to place bulk orders please feel free to reach out to us. 4. Orders and Payments
- All orders are subject to acceptance and availability. We reserve the right to limit quantities or discontinue products.
- All prices are quoted in, and orders are calculated, in Indian Rupees (INR) . Payment must be made for the products purchased on this website at the time of placing an order.
- Prices are subject to change without notice. The total cost will be displayed at checkout.
- Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to limit quantities or discontinue products.
All prices are quoted in, and orders are calculated, in Indian Rupees (INR) . Payment must be made for the products purchased on this website at the time of placing an order.
Prices are subject to change without notice. The total cost will be displayed at checkout.
We may cancel the order if the payment is not processed successfully or if we suspect that it has been paid for using fraudulent or unlawful means.
Orders will not be dispatched until we have received payment in full - We may cancel the order if the payment is not processed successfully or if we suspect that it has been paid for using fraudulent or unlawful means.
- Orders will not be dispatched until we have received payment in full.
Shipping and Delivery
- Orders are dispatched within 1- 2 business days from the time the order is placed. In the event of any delay on account of non-availability of stock or otherwise, we will keep you informed.
- The estimated delivery time within India is 5-7 business days.
- We will make reasonable efforts to ship products within the estimated delivery timeframe; However, for delays due to circumstances beyond our control we will get in touch with you and give you an option to continue or cancel your
order. - Title and risk of loss for products pass on to you upon delivery to the shipping
address provided during checkout.
6. Order Cancellations, Returns, Replacement and Refunds Order Cancellation
Order cancellations shall be accepted in so far as the order has not been dispatched. Send us an email or contact us via WhatsApp to initiate your order cancellation request.
Note:- In most cases, orders are shipped out on the same day. As stated above, order cancellations are subject to shipment status.
Returns
A return request can be initiated if the product(s) are damaged or if you receive an incorrect order. Please check the products upon delivery and promptly notify us within 48 hours. We will get back to you within 5-7 business days.
Glendale International has the sole discretion to accept or decline return requests.
Replacement
In the event that you receive a damaged product or an incorrect order, you can choose to request for a replacement or opt for a refund. Your replacement or refund request will be processed within 5- 7 business days.
Refunds
Refunds for order cancellations and returns shall be processed within 5-7 business days.
Contact Information
Should you have any queries, please contact us at : info@glendaleinternational.com or +91
Order Cancellations, Returns, Replacement and Refunds
Order Cancellation
Order cancellations can be initiated within the earliest possible timeframe and
shall be accepted in so far as the order has not been dispatched. Send us an
email or contact us via WhatsApp to initiate your order cancellation request.
Note:- In most cases, orders are shipped out on the same day. As stated
above, order cancellations are subject to shipment status.
Returns
You can initiate a return request only if the product(s) are damaged.
Send us an email with pictures of the damaged product(s) within 48 hours and
we will get back to you within 5-7 business days.
Glendale International has the sole discretion to accept or decline return requests and the same shall be determined on a case to case basis.
Replacement
In the event that you receive a damaged product or an incorrect order, you
can choose to request for a replacement or opt for a refund. Your replacement
or refund request will be processed within 5- 7 business days.
Refunds
Refunds for order cancellations and returns shall be processed within 5-7 business days.
Intellectual Property
All content on this Website, including text, graphics, logos, and images, is the
property of M/s Glendale International or its licensors and is protected by copyright,
trademark, and other intellectual property laws. You may not reproduce, distribute,
or create derivative works without our prior written consen
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User Conduct
You agree not to:
- Use the Site for unlawful purposes.
- Impersonate any person or entity.
- Engage in any conduct that restricts or inhibits others from using the Website.
Limitation of Liability
To the fullest extent permitted by law, M/s Glendale International shall not be liable
for any indirect, incidental, special, or consequential damages arising out of or in
connection with your use of the Site or our products
Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms
shall be resolved in the courts of Chennai, India.
Changes to Terms
We may update these Terms from time to time. Any changes will be effective
immediately upon posting on the Site. Your continued use of the Website after any
changes constitutes your acceptance of the new Terms.
Contact Information
Should you have any queries, please contact us at: info@glendaleinternational.com or Contactus-Ph-+919445878678info@trukashmir.comwww.trukashmir.com